Frequently Asked Questions at Jewelry Ninja

One of our favorite questions is, "why are your prices so much lower?" Our answer- we want fine jewelry to be affordable so we don't spend money on fancy advertisements. We believe that offering good customer service, fast shipping, and quality products will cause people to talk about our store. And the more people talk, the more business we get! We could spend lots of money on fance advertisements but it would cause us to have to raise our prices. We prefer lower prices and more satisfied customers. We don't believe in charging people extra for things like shipping. That's just part of doing business.

Another question we often get, "Is that the same jewelry I saw for sale at Zales?" Yes. We sell the exact same jewelry as the bigger chain stores. Same quality. Same manufacturer. Some people are surprised to learn that most jewelry stores don't actually make any of the jewelry.

People also ask if our Posh Mommy Collection is authentic. Yes, it's the exact same jewelry you see in the magazines and on television. It comes with an official Posh Mommy stamp on the back. We offer the lowest prices on Posh Mommy Jewelry so moms can afford it.

People want to know how long their order will take. Well most orders placed by 5:00 PM Eastern time will ship the same day! Orders requiring sizing such as rings, may take an additional day. Customized engraved orders may take up to 3 days and jewelry that requires stone setting may take an additional 3 days. Our turn around on Posh Mommy jewelry is the same. Engraved pendants take 1-3 days on average. Pendants that are engraved and set with birthstones usually take between 4-5 business days. We offer overnight shipping for orders that need to get there fast!

Another common question is people want to know if we can get an item they have seen elsewhere. Just ask. We often can get many pieces found in other stores, and I bet we'll beat their price!